customer retention Archives

Why Your Customer Retention Strategy is Like a Game of Fetch

April 13, 2020 by Tanya Brody Leave a Comment

Yes, I know, it’s a stretch. But we’re living in crazy times and I’ve had this idea on my mind for a while now. Since we’re all in captivity (and staying safe and healthy, I hope), I am going to go out on a limb and compare your customer retention strategy to playing fetch with my cat.

Why?

Because it’s fun, I get to share cute cat pictures and I get to be silly every once in a while.

Here we go…

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The Secret to Steady Business Growth – Customer Retention

January 26, 2020 by Tanya Brody Leave a Comment

One of the most common questions business owners ask is, “How do I get my customers to buy again?”

Easy, pay more attention to them.

Doing so takes a lot less effort than you’d think and can save you a lot of money and help you grow your business, all at the same time.

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