Tanya Brody

Copywriter | Marketing & Optimization Consultant | Customer Advocate

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The Secret to Steady Business Growth – Customer Retention

January 26, 2020 by Tanya Brody Leave a Comment

customer retention

One of the most common questions business owners ask is, “How do I get my customers to buy again?” Easy, pay more attention to them. Doing so takes a lot less effort than you’d think and can save you a lot of money and help you grow your business, all at the same time.

Filed Under: Business Tools Tagged With: customer relationship, customer retention, your customer

Your Buyer’s Journey Content Needs to Keep Them Moving Forward

December 9, 2019 by Tanya Brody Leave a Comment

The buyer's journey content is what drives your customer to reach their transformation.

Last week I mentioned that some of your customers will buy your product or service, but never use it. This is a serious problem for you and for them. You want them to complete their buyer’s journey and reach their goal of success in solving their problem and achieve the transformation they’re looking for in […]

Filed Under: Good Business Practices Tagged With: Buyer's Journey, Transformation, your customer

Why Your Marketing Campaign Needs to Tell the Story Of Your Business

August 12, 2019 by Tanya Brody Leave a Comment

I feel like many marketing campaigns regularly devolve into a huge game of “follow the leader.” Some marketing expert makes a comment or gets a successful result and we all rush to our own websites and funnels to make the changes this person recommends. Which would be fine, if we all put our own spins […]

Filed Under: Copywriting Tricks Tagged With: your business, your customer, Your Story

Why Knowing Your Customer Demographics is the Key to Your Company’s Success

August 5, 2019 by Tanya Brody Leave a Comment

I want to talk about customer demographics. They are key to connecting with your current and potential customers and making your product or service more appealing to them. I hope you know what customer demographics are. If not, you should. They’re incredibly important to your business.

Filed Under: Good Business Practices Tagged With: customer demographics, customer persona, customer relationship, your customer

How Well Do You Adapt to Change in Your Small Business?

March 8, 2018 by Tanya Brody Leave a Comment

Adapt to change

The only true constant is change. This is one thing I’ve learned over and over again in my life, and especially in my businesses. Having some ability to adapt to change is necessary for every small business owner. Maybe one of your suppliers runs out of, or stops making, a part you need for your […]

Filed Under: Good Business Practices Tagged With: entrepreneur, freelance copywriter, nurturing your business, Promote Your Business, small business owner, your business, your customer

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I am very impressed by your writing. You have a lovely, flowing style that reads very naturally and hits just the right tone for our audience. As they say, it takes great effort to write pieces that read easily.
- Joan Nyberg, FindLaw Team Lead

Tanya has taken on some projects for CAFÉ, my copywriting agency. Her writing is focused, clear and compelling. She takes the time to understand her subject and her audience – and does an excellent job of finding the prospective customers’ need and appealing to it. I would highly recommend Tanya and her results-driven copywriting.
-- Kelvin Parker, The Entrepreneurs’ Copywriter

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