I went to a Ventura County Blackout protest here yesterday. It was awesome! Thousands of people of all ages, races, colors, beliefs, you name it, were there to support the Black community and say that police violence toward Black people must end now. This may seem like an odd way to start a blog post […]
Why You Need an Effective Re-Engagement Email Campaign
The whole point of having an email list and writing to your subscribers regularly is to convert those subscribers into customers. You do that by building a relationship with your subscribers, so they see your business as a trusted authority and your products and services as the solution to their problem. In any relationship, you […]
Do You Have a Re-Engagement Email Strategy Ready to Go?
You have two different types of subscribers on your email list. The folks who open your emails with some regularity and the folks who never open your emails at all. I realize that each of those email addresses are hard-won. The problem is, the folks who never open your emails may be inadvertently harming your […]
How to Apologize to Subscribers You Haven’t Emailed for a While
When was the last time you emailed your subscribers? Last week? Last month? Last year? Never? Trust me, I get it. Emailing your list regularly can be hard. It takes time. It takes thought. You have to figure out what to write. And you have to do it over and over and over. Here’s the […]
Why Your Customer Retention Strategy is Like a Game of Fetch
Yes, I know, it’s a stretch. But we’re living in crazy times and I’ve had this idea on my mind for a while now. Since we’re all in captivity (and staying safe and healthy, I hope), I am going to go out on a limb and compare your customer retention strategy to playing fetch with […]
- « Previous Page
- 1
- 2
- 3
- 4
- 5
- …
- 8
- Next Page »